Terms & Conditions

1. Acceptance of Terms

By using this website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.

2. Use of Website

Eligibility

You must be at least 18 years old to make purchases on our website
You must provide accurate and complete information
You are responsible for maintaining the confidentiality of your account

Prohibited Activities

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the website
Upload malicious code or viruses
Collect or harvest information about other users
Impersonate any person or entity

3. Products and Services

Product Information

We strive to provide accurate product descriptions and images
Actual product colors may vary slightly from images due to display settings
We reserve the right to modify products without prior notice
Product availability is subject to change

Pricing

All prices are in Indian Rupees (INR) unless stated otherwise
Prices are subject to change without notice
We reserve the right to correct pricing errors
Additional charges (shipping, taxes) will be clearly displayed

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability
We reserve the right to refuse or cancel any order
Order confirmation will be sent via email

Payment

Payment must be received before order processing
We accept various payment methods as displayed on checkout
Payment information is processed securely through third-party gateways
You are responsible for any additional bank charges

5. Shipping and Delivery

Delivery times are estimates and not guaranteed
We are not liable for delays caused by courier services
Risk of loss passes to you upon delivery
You must provide accurate shipping information
Additional charges may apply for remote locations

6. Returns and Replacement Policy

Important: We do not offer refunds for any products. In case of damaged, defective, or incorrect items, we provide product replacements only.

Please refer to our separate Cancellation & Refund Policy for detailed information about returns and our replacement process.

7. Intellectual Property

Ownership

All content on this website is owned by Ramdhaanya or its licensors
This includes text, images, logos, designs, and software
You may not reproduce, distribute, or modify any content without permission

Trademarks

Ramdhaanya and our logo are trademarks. Use of these marks without our written permission is prohibited.

8. User Accounts

Account Security

You are responsible for maintaining your account security
Do not share your login credentials
Notify us immediately of any unauthorized access
We are not liable for losses due to compromised accounts

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms.

9. Product Warranties and Disclaimers

Food Safety

Our products are manufactured following food safety standards
Check product labels for allergen information
Consume products before expiration dates
Store products as per package instructions

Health Claims

Product benefits are based on traditional knowledge and research
Results may vary from person to person
Products are not intended to diagnose, treat, or cure any disease
Consult healthcare professionals for medical advice

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMDHAANYA SHALL NOT BE LIABLE FOR:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from product use or website access
Third-party actions or content

Our total liability shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Ramdhaanya from any claims, damages, or expenses arising from:

Your violation of these terms
Your use of our products or services
Your violation of any third-party rights

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand our data practices.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

Content on external websites
Privacy practices of third parties
Damages from third-party interactions

14. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to the website. Continued use of the website constitutes acceptance of modified terms.

15. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

16. Dispute Resolution

We encourage resolution through direct communication
Contact us at enquiry.ramdhaanya@gmail.com for concerns
Mediation may be pursued before litigation

17. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and other policies, constitute the entire agreement between you and Ramdhaanya.

19. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: support@harekrishnaagrofoods.in
Address: Bangalore, Karnataka, India